THE ONECALL VIRTUAL PERSONAL ASSISTANT SERVICE IS IDEAL FOR THE REAL ESTATE AND MEDICAL INDUSTRIES
MUCH MORE THAN JUST VOICE MAIL
Diversified TeleCommunications developed ONECALLsm out of the need to better manage business and personal communications. Flexibility within our system allows us to design a unique service around your specific needs.
The ONECALLsm service, is your personal voice messaging, custom call routing, personal fax, information/order line, and paging service integrated into a single telephone number.
The ONECALLsm service is ideal for individuals on the go and small business owners who need a voice mail service that will answer and reroute calls or take messages when you are unavailable.
ONECALLsm is a Seattle telephone number that is Toll Free for anyone calling you from between Lynnwood to Auburn. MetroCall is a feature that will save time and money by allowing you to return the call (after listening to your message) without hanging up.
ONECALLsm will even automatically recognize incoming faxes and store them for you in your mail box. You may then remotely retrieve stored faxes whenever convenient.
CONTROL OVER YOUR CALLS
The power of the ONECALLsm service is in the ability to remotely change how you wish to have your incoming calls handled...
For example, if you are working out of your home you may instruct your service to immediately forward all callers to your home.
If you are in a meeting or unavailable, you may instruct the ONECALLsm voice mail, to prompt callers to press zero to forward to your office, home, cellular, or an assistant if the call is urgent, or hold the line to leave a message.
CUSTOM MENUS
ONECALLsm can be designed as a menu that will route callers to departments, or individuals; within or outside your office.
Menus can include information on your products and services, 24 hours a day. Through an Info/Order Line callers can listen to and order, products, sales literature and catalogues. If the caller wishes to speak with you directly all they have to do is press a button.
ONECALL FOR YOUR COMPANY
The ONECALLsm service is ideal for companies with sales or service reps. If the employee is unavailable, the receptionist can transfer callers to the employee’s ONECALLsm service. This will increase the receptionist’s productivity by cutting the amount of time spent taking and delivering messages.
Depending on how the employee has their service set, the transferred caller can either leave a voice message if the representative is in a meeting; forward to his/her cellular if in their car; forward to the rep’s home if he/she is working from home or be forwarded to the rep’s assistant if out of town or sick.
Employees can forward a caller’s message to another employee or manager, as well as, add comments to the copied message. After listening to the message, the recipient can reply to the message via a recorded reply or transfer to the sender, at a touch of a button.
Manager’s can broadcast messages to a group of employees or department at a touch of a button.
ONECALLsm facilitates the flow of information, eliminates telephone tag, and maximizes your time.