ü Two FREE months of service to try us out RISK FREE.
ü For the first time in our history all consulting, designing, programming and recording setup fees are 1/2 off!
ü Provide you a custom afterhour’s answering service at exactly 50% less than what you are paying your current answering service provider.
ü No Contracts to try us out
ü The change is simply forwarding your calls to us for the first two months to try us. If you like our service and all the savings you will receive then continue with us. Otherwise, forward your calls back to your existing live answering service and we walk away thanking you for the opportunity to serve you.
About DTC
Since 1989, Diversified TeleCom Corp. (DTC) has been a leader in providing telecommunications products and services. Since 1991, we were the first in Seattle to provide voice mail and custom voice processing services to thousands of companies in the Puget Sound Region. (The phone company began providing voice mail service a year later). We have designed thousands of during hours overflow caller menus and after afterhour’s answering services and emergency afterhour’s on-call answering services. Most of our medical and dental clients have been using our automated afterhour’s answering services for over 15 years.
To read some of the letters we have received over the years please click here.
10 Reasons for using our custom designed automated answering service:
1. For the first time, DTC will custom design your answering service at 50% off programming and recording fees and unlike
the telephone company’s voice mail we will completely customize your answering service around your business.
2. Your monthly bill will drop exactly 50% guaranteed.
3. Your calls will always be answered courteously on the first ring every time.
4. Less human error offers greater reliability.
5. Greater flexibility and control over your calls 24/7.
6. Non-urgent afterhours or lunch time calls are sent to the office message center while only screened urgent calls are sent to
the physician on-call.
7. The on-call physician can remotely have their emergency calls redirected to another doctor inside your office or to a
covering physician outside of your office.
8. Physicians may redirect their calls from any telephone or cell phone, 24 hours a day, from anywhere in the world.
9. DTC has been providing voice processing services for almost 20 years.
10.And most importantly your service is back by our 24 hour on-call customer support in the event you need afterhours
support.
While each service is custom designed around your specific needs the following is a very popular and simple after hour answering service design that seems to meet the needs of many doctor’s offices.
SAMPLE LUNCH TIME AND AFTERHOURS ANSWERING SERVICE MENU
“Thank you for calling Seattle Medical Clinic. The office doctors Johnson and Schmidt.
If this is a life threatening medical emergency, please hang up and dial 911.
Our office hours are 9am to 5pm, Monday through Friday. We are closed between 12 and 1 for lunch. If you are calling during business hours we are currently assisting other clients so please leave a message after the tone.
If you are a physician, a hospital or a patient with an EMERGENCY and you need to reach the doctor on-call, please press 0 now. For all other NON-urgent calls, please leave your message for the office after the tone.” (beep)
(If the caller presses zero the caller will be transferred to the emergency on-call message center)
SAMPLE ON-CALL DOCTOR EMERGENCY MESSAGE CENTER (if caller presses zero)
“You have been transferred to the emergency on-call message center. If you have reached this by mistake, press zero now. If your call is urgent and you need to reach the doctor on-call please leave your name, telephone number and a message after the tone. The on-call doctor will be notified and will return your call shortly.” (beep)
(If 0 is press the caller will be sent back to the office message center where they may leave a non urgent message for the office)